Melanin-focused • Natural • Non-bleaching

Terms & Conditions

Terms & Conditions

By accessing joranaturals.com.ng, creating an account or purchasing products from Jora Naturals, you agree to these Terms & Conditions.

Products

Jora Naturals sells skincare and personal-care products intended for cosmetic use.

Product descriptions, photographs and packaging are provided as accurately as reasonably possible. Packaging, colour or presentation may occasionally change without materially changing the product itself.

Individual Results

Skincare results vary between individuals depending on skin type, product usage, environment, lifestyle and other factors.

We do not guarantee identical results for every customer.

Customers are encouraged to follow product directions and perform a patch test where appropriate.

Discontinue use if significant irritation occurs and seek appropriate professional advice where necessary.

Product Information

Ingredient and product information provided on the website is educational and intended to assist customers in making informed skincare choices.

Information supplied through Jora Naturals is not intended to diagnose, treat, cure or prevent disease.

Orders

Submitting an order constitutes an offer to purchase.

An order may be subject to:

  • payment confirmation;
  • product availability;
  • fraud/security checks; and
  • delivery eligibility.

We reserve the right to cancel or refund an order where a product is unavailable, an obvious pricing error has occurred or a transaction cannot reasonably be fulfilled.

Prices

Prices are displayed in Nigerian Naira unless otherwise stated.

Jora Naturals may amend prices and promotions from time to time. Changes will not ordinarily affect orders already successfully paid for.

Payments

Payments may be processed using approved payment providers, including Paystack.

Customers are responsible for providing accurate payment and billing information.

Product Use

Customers should follow the directions supplied with each product.

Where a customer has known allergies or significant skin sensitivities, the customer should review product ingredients carefully and seek professional advice where appropriate.

Intellectual Property

The Jora Naturals name, logo, product presentation, website content, photographs, graphics and original materials remain the intellectual property of their respective owners and may not be reproduced or commercially exploited without permission.

Website Availability

We endeavour to keep the website available and accurate but cannot guarantee uninterrupted access at all times.

Governing Law

These Terms & Conditions are governed by the applicable laws of the Federal Republic of Nigeria.

Contact

Questions concerning these terms may be directed to:

support@joranaturals.com.ng

WhatsApp